White House still under scrutiny for email retention policy

February 22, 2008 at 5:25 pm (archive email, business, citizens for responsibility and ethics, Colleen Kollar-Kotelly, company email policy, corporate, data retention, electronic communication, electronic document retention, Email Archiving, email backup, email compliance, email management, email retention, email security, freedom of information act, Kollar-Kotelly, legal, message archiving, news, politics, white house)

Brian Fonseca of Computerworld reports that “District Court Judge Colleen Kollar-Kotelly this week issued an order enabling the Washington-based Citizens for Responsibility and Ethics watchdog group to perform limited questioning of White House officials.” The group had filed suit against the White House Office of Administration last May “seeking access to White House e-mail under the federal Freedom of Information Act.” The discovery ordered by Kollar-Kotelly was issued to “determine whether the Office of Administration is subject to the Freedom of Information Act.” This will be a situation to keep an eye on as the office contends “it is not subject to FOI requests.” Additionally, Fonseca provided insight from Mike Osterman, president of Black Diamond, Wash.-based Osterman Research Inc., who said: “many businesses operate under the false assumption that e-mail is not a business record. A lot of people are not implementing e-mail archiving [processes]; they’re saving e-mail, but not in a cohesive or consistent way. Companies can say ‘Yes, we need to archive,’ but [the process] must be policy driven and taken out of users’ hands.”

Even though I probably shouldn’t, I still find it fairly remarkable that the White House simply cannot respond about the whereabouts of many missing emails. With the advent of internet technology there seems to be this general attitude that electronic communication does not have to be held up to the same standard as traditional paper documents. Many corporate executives and government officials seem to think they can pretend conversations never happened by simply deleting email backup tapes. In theory paper copies could just be burned up, but it seems that the ease of conveniently “losing” emails is what makes it so much more noticeable. It does not require a lot to act as if nothing ever happened. However, with industry regulations and legal expectations tightening the grip on corporate behavior, abusing the age of email messaging is only going to get harder to do. It is high time for all organizations to integrate an email archiving solution, especially when the center of the American universe is being thrown into the grand spotlight for this exact reason.

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